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Terms of Service

Introduction

These Terms of Service ("Terms") govern your use of the Custom Group Training Solutions (CGTS) website and services. CGTS is a division of Custom Group NPC (Registration Number: 2025/206211/08). By accessing or using our services, you agree to be bound by these Terms.

Acceptance of Terms

By accessing and using our website, registering for courses, or utilizing our training services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

Services Description

CGTS provides professional training and development services, including:

  • Digital & AI Skills Training
  • Youth Empowerment Programs
  • HR Impact Projects
  • Workplace Wellness Initiatives
  • Women in Enterprise Development
  • Accredited courses and certifications
  • Custom corporate training solutions

User Responsibilities

Account Information

You are responsible for maintaining the confidentiality of your account information and password. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

Prohibited Uses

You agree not to use our services for any unlawful purpose or in any way that could damage, disable, or impair our services. Prohibited activities include:

  • Sharing course materials without authorization
  • Attempting to gain unauthorized access to our systems
  • Using our services to violate any laws or regulations
  • Interfering with other users' experience

Course Registration and Payment

Registration

Course registration is subject to availability. We reserve the right to cancel or reschedule courses due to insufficient enrollment or other circumstances beyond our control.

Payment Terms

Payment is required at the time of registration unless otherwise arranged. All prices are listed in South African Rands (ZAR) and include applicable taxes. We accept various payment methods as indicated during the checkout process.

Refund Policy

Refunds may be available according to our refund policy, which varies by course type and timing of cancellation. Please contact us for specific refund terms applicable to your registration.

Intellectual Property

All content provided through our services, including course materials, videos, documents, and assessments, is protected by intellectual property laws. You may not:

  • Copy, distribute, or reproduce course materials without permission
  • Use our content for commercial purposes without authorization
  • Remove or alter any proprietary notices or labels
  • Reverse engineer or attempt to extract source code from our platforms

Limitation of Liability

To the maximum extent permitted by law, CGTS and Custom Group NPC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities arising from your use of our services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Custom Group Training Solutions

Email: info@cgts.tech

Phone: +27 31 140 3185

CGTS Head Office (LINC Campus): Ezulwini Estate, Salt Rock, Ballito, 4390, South Africa

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

Effective Date: January 2024

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