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Cookie Policy

What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit our website. Custom Group Training Solutions (CGTS), a division of Custom Group NPC (Registration Number: 2025/206211/08), uses cookies to improve your browsing experience and provide personalized services.

How We Use Cookies

We use cookies for various purposes to enhance your experience on our website:

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

  • Session management and user authentication
  • Security and fraud prevention
  • Shopping cart functionality for course purchases
  • Form submission and data validation

Performance Cookies

These cookies help us understand how visitors interact with our website:

  • Website analytics and traffic monitoring
  • Page load times and performance optimization
  • Error tracking and debugging
  • User behavior analysis for website improvements

Functional Cookies

These cookies enable enhanced functionality and personalization:

  • Language and region preferences
  • Course progress tracking
  • Personalized content recommendations
  • Remember your preferences and settings

Marketing Cookies

These cookies are used to deliver relevant advertisements and track campaign effectiveness:

  • Targeted advertising based on interests
  • Social media integration and sharing
  • Marketing campaign tracking
  • Remarketing to previous website visitors

Third-Party Cookies

We may use third-party services that place cookies on your device. These include:

  • Google Analytics: For website traffic analysis and user behavior insights
  • Payment Processors: For secure transaction processing
  • Social Media Platforms: For social sharing and login functionality
  • Content Delivery Networks: For faster content loading
  • Customer Support Tools: For chat functionality and support services

Managing Your Cookie Preferences

Browser Settings

You can manage cookies through your browser settings. Most browsers allow you to:

  • View and delete existing cookies
  • Block cookies from specific websites
  • Block third-party cookies
  • Clear all cookies when you close your browser
  • Receive notifications when cookies are set

Cookie Consent

When you first visit our website, you'll see a cookie consent banner. You can choose to:

  • Accept all cookies for the full website experience
  • Customize your cookie preferences by category
  • Reject non-essential cookies (some features may be limited)
  • Change your preferences at any time through our privacy center

Impact of Disabling Cookies

While you can disable cookies, doing so may affect your experience on our website:

  • Some website features may not function properly
  • You may need to re-enter information during each visit
  • Personalized content and recommendations may not be available
  • Course progress tracking may be impaired
  • Security features may be compromised

Cookie Retention

Different cookies have different lifespans:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain until expiration date or manual deletion
  • Essential Cookies: Typically expire after 30 days
  • Analytics Cookies: Usually expire after 2 years
  • Marketing Cookies: Generally expire after 30-90 days

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Custom Group Training Solutions

Email: info@cgts.tech

Phone: +27 31 140 3185

CGTS Head Office (LINC Campus): Ezulwini Estate, Salt Rock, Ballito, 4390, South Africa

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date below.

Effective Date: January 2024

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